PETAL & STEM · ORDER SUPPORT

Request Order Cancellation

Send a cancellation request to our florist team. Requests are reviewed before any refund is issued.

WE'RE HERE TO HELP

Need to cancel an order?

Enter the Square receipt number from your payment receipt and submit the details below as soon as possible. We will review your request based on the order's preparation and fulfillment status.

Submitting this form does not cancel your order or automatically refund your payment. The florist will confirm the outcome and process approved refunds through Square.

For urgent changes, please contact the boutique directly using the details on our Contact page.

Cancellation and refund eligibility depend on the published terms and applicable consumer rights.

We use the information you provide only to review and respond to this request. Do not enter payment card details.